Cassandra Gilbert, LPCC | cassandragilbert.com

Last Updated: March 2026

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1. Introduction

This Privacy Policy explains how Cassandra Gilbert, LPCC ("I," "me," or "my practice") collects, uses, and protects information obtained through this website. This policy applies to information collected via this website only and does not govern the collection or use of information obtained through other means, including information collected during the course of treatment.

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2. Information Collected

This website may collect the following types of information:

• Contact information submitted voluntarily through the contact form, including name, email address, and phone number

• General usage data collected automatically through Wix (the website platform), including browser type, pages visited, and time spent on the site

• This website does not collect Protected Health Information (PHI) as defined by HIPAA

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3. How Information Is Used

Information submitted through this website is used solely to:

• Respond to inquiries and consultation requests

• Schedule initial consultations

• Communicate general information about services

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4. HIPAA & Protected Health Information

As a licensed mental health professional, I am required to provide clients with a Notice of Privacy Practices at intake that outlines how their Protected Health Information (PHI) will be used and disclosed. ZipRecruiter This website does not collect or store PHI. All clinical information shared during the course of therapy is governed by a separate Notice of Privacy Practices provided at the start of treatment.

Please note that even as a private-pay practice, California state privacy laws, including the California Confidentiality of Medical Information Act (CMIA), require strong data protections for client information. Counseling Degree

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5. Email & Contact Form Communications

Standard email and contact forms are not inherently HIPAA-compliant. Communications submitted through this website should not include sensitive health information. Notre Dame de Namur University Once a therapeutic relationship is established, all communication will take place through a HIPAA-compliant platform.

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6. Third-Party Services

This website is hosted on Wix. Any platform handling PHI must meet HIPAA standards. Matthew Ryan, LCSW This website does not collect PHI, however please be aware that Wix collects general usage data subject to their own privacy policy. Links to third-party websites are provided for informational purposes only and are not governed by this Privacy Policy.

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7. Cookies

This website may use cookies to improve user experience. You may adjust your browser settings to decline cookies, though this may affect website functionality.

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8. Minors

This website is not directed toward individuals under the age of 18. No information is knowingly collected from minors through this website.

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9. California Privacy Rights

California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA), including the right to know what information is collected and the right to request deletion of personal information. To exercise these rights, contact hello@CassandraGilbert.com.

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10. Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of this website following any changes constitutes acceptance of the updated policy.

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11. Contact

For questions regarding this Privacy Policy, please contact:

Cassandra Gilbert, LPCC hello@CassandraGilbert.com cassandragilbert.com